Documentation

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   »  P-19 Appeals and Complaints Procedure and Form
Objective :To define the method that interested parties will follow in the event of not participating in the decisions made by the YBM.
Scope :All the clients that the YBM has documented apply to affected persons and organizations (interested parties). 

Click for Objections and Complaints Procedure ...
 
   »  Withdrawal of P-11 Certificates Suspension of Suspension and Scope Procedure
Purpose :To define the system for the suspension, withdrawal and cancellation of the certificates of the certified customers.
After the certification of customer quality management systems, it is to define the method to be followed in case of changes to be made under the certificate.
Müşteri kalite yönetim sistemlerinin belgelendirilmesi ardından sertifika kapsamında yapılacak değişiklikler durumunda izlenecek olan yöntemi tanımlamaktır
Scope :Applicable to all YBM's all certified clients.

Retirement of Certificates Please click here for cancellation of withdrawal and scope procedure ...
 
   »  P-16 YBM Logo Usage Procedure
The CPA and the accreditation authority will only be able to use the logos to represent the quality system audit and certification process. The terms and conditions of use of the mark and logo and the terms of use of the YBM marking are defined in the Certificate and Logo Usage Procedure (P-16).

P-16 Certificate and Logo Usage Procedure Click Here ...
 
   »  P-17 YBM Services Pricing Procedure
 
   »  F-018 Company Information Form
Filling in the "Company Information Form" where information such as company activities, number of employees, business processes are included by the company manager or representative and sent to the YBM."F-018 FBF User's Manual" 
 
   »  D-07 Auditing and Documentation Expectations
   »  D-049 (0) Inspection and Documentation Presence document - English
   »  D-43 ISO 9001: 2015 Audit Documentation Expectations
 
   »  P-15 Changes to Customer Management System and Documentation System Rules
 
   »  F-034 Company Change Request Form
   »  D-32 AUDITING AND DOCUMENTATION EXPECTATIONS (Environmental Management Systems) ISO 14001 CONTROL AND DOCUMENTATION EXPECTATIONS FOR ENVIRONMENTAL MANAGEMENT SYSTEMS
   »  D-38 AUDITING AND DOCUMENTATION EXPECTATIONS (Information Security Management Systems) ISO 27001 CONTROL AND DOCUMENTATION EXPECTATIONS FOR INFORMATION SECURITY MANAGEMENT SYSTEMS
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